Help center
Frequently Asked Questions
Answers about your purchase, downloads, refunds, and how we handle your information.
Programs & Access
After your payment is complete, you get immediate access to download your program. The files are delivered through download links in your account library and in your order confirmation email.
No. Breatheserve is a fully digital service — there is nothing to attend in person. Every program is a downloadable file you practice with on your own schedule, anywhere.
Programs are delivered as digital files — typically PDF documents, with ZIP archives used for bundled materials. We recommend the latest version of Adobe Acrobat Reader to open PDF files.
Yes. You must be at least the age of majority in your state or province of residence, or have the consent of a parent or guardian. Our services are not intended for anyone under 18 years of age.
Payments & Billing
Payments are processed securely through Authorize.Net. Your card information is encrypted during transfer and is not stored on our servers.
No. Every program is a one-time purchase. You will only be billed ONE TIME — there are no subscriptions and no recurring charges.
Your credit card statement will show a charge by: breatheserve.
Prices for our programs are subject to change without notice. However, the price shown at checkout is the price you pay for that purchase.
Downloads, Access & Licensing
Once you purchase a program, you have full access to download your materials. We recommend backing them up to your own device or cloud storage, as we cannot guarantee that download links will remain available indefinitely.
Yes. You may use your purchased files on multiple devices that you personally own. You may not, however, share access with anyone who has not purchased their own license.
No. Programs are licensed for your personal use only, under a personal, non-exclusive, non-transferable license. Distributing, sharing, reselling, modifying, or using them for commercial purposes is not permitted.
Minor updates and corrections are provided free of charge. Major version updates or completely revised programs may require an additional purchase. We announce updates by email to customers who own the affected products.
Refunds & Returns
We offer a 30-day money-back guarantee on all of our digital products. If you are not completely satisfied with your purchase, you may request a full refund within 30 days of your purchase date.
Contact our support team within 30 days of purchase with your order number, the email address used for the purchase, the date of purchase, and (optionally) a brief reason. We process refund requests within 3–5 business days, back to your original payment method.
After your refund is approved and processed, please allow 5–10 business days for the credit to appear in your account, depending on your bank or credit card provider.
Please contact us immediately. We will work with you to resolve any billing discrepancy as quickly as possible.
Privacy & Your Data
We collect only the minimum information necessary to provide our services — such as your account and contact details, billing information, and basic usage and device data.
Never. We do not sell, rent, or trade your personal information under any circumstance.
We use SSL/TLS encryption for data in transit, encryption at rest, access controls, secure authentication, and ongoing security monitoring to protect your information.
You can access and receive a copy of your information, correct or delete it, restrict or object to processing, withdraw consent at any time, and opt out of marketing communications.
Support & Safety
Email our support team at contact@breatheserve.com (Monday–Friday, 9am–6pm MT), or use our Contact page. We typically respond within one business day.
No. Our programs contain general fitness and wellness information only and are not medical advice. You are responsible for your own health and safety, and we recommend consulting a physician before beginning any new fitness or nutrition program.
Still have questions?
We're here to help. Reach out to our support team and we'll get back to you within one business day.
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